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Terms of Service

Last updated: Oct 29, 2023 11:06 AM

Please read this Terms of Service (“Terms,” “Terms of Service”) carefully before using the https://alaeon.nl website (the “Website”) operated by Alaeon, a(n) Sole Proprietorship formed in Oud-Beijerland, the Netherlands (“us,” “we,” “our”) as this Terms of Service contains important information regarding limitations of our liability. Your access to and use of this Website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including but not limited to visitors, users and others, who wish to access and use the Website.

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you do not have our permission to access or use the Website.

Our offers and pricing

We offer goods on this Website. The price of these goods can be found listed on the Website. This price includes all applicable taxes and other fees.

Purchases

When you make a purchase on the Website, you will be using a third party payment processor, Mollie, that will collect your payment information and process your payment. We are not responsible for the collection, use, sharing or security of your billing information by Mollie. The following payment method(s) are accepted by the third party payment processor: bank transfer, MasterCard, Visa, and IDEAL, Bancontact, PayPal.

You hereby represent and warrant that you have the legal right to use the payment method(s) in connection with any purchase and that the information that you supply to us and to the third party payment processor(s) is true, correct and complete.

Cancellation policy

We offer cancellations on purchases made of the goods offered on our Website. We offer cancellations only prior to shipment. You may cancel your order by contacting us. You will not be charged a cancellation fee if you cancel your purchase in accordance with the instructions above. We will issue you a refund of the full purchase price that you paid if you cancel your purchase.

We reserve the right to cancel your purchase for any reason, at our sole discretion, including but not limited to fraud, inaccuracies, and unavailability of the items or services purchased. We will not provide you with any notice prior to cancelling your purchase.

We will issue you a refund of the full purchase price that you paid if we cancel your purchase.

Refund policy

We offer refunds on purchases made of the goods offered on our Website. To qualify for a refund, you must submit your request to us within 14 days of your purchase date by contacting us. We offer refunds on any purchases made of the goods offered on our Website for any reason.

You are required to ship your purchased goods back to us to receive a refund. We will not be able to issue you a refund if you do not ship the goods back to us. You will not be required to pay for shipping so please contact us for further information on how to return the goods.

Alaeon
Ooststraat 6
3261KM Oud-Beijerland
The Netherlands

Shipping policy

When you purchase our goods, either we or a third party will ship these goods to you. If a third party is used for shipping, the shipping will be governed by that third party’s Terms of Service and other applicable policies. Please contact us to gain access to the third party’s identity and policies.

When you purchase our goods, the cost of the shipping will be calculated and presented to you during the checkout process.

We or a third party will ship the goods to you within 2 days of the date on which you made your purchase.

WARRANTY ON PURCHASES

WE OFFER THE FOLLOWING WARRANTIES ON PURCHASES OF GOODS:

  • GOODS WILL BE OF SATISFACTORY QUALITY;
  • GOODS WILL MATCH THE DESCRIPTION.

THIS WARRANTY SHALL APPLY FOR 30 DAYS FROM THE DATE OF THE PURCHASE.

EXCEPT AS STATED ABOVE, NO OTHER WARRANTY, EXPRESS OR IMPLIED (INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, OF SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE) SHALL APPLY TO THE GOODS DISPLAYED OR SOLD ON THIS WEBSITE, WHETHER ARISING BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE.

Remedies

You agree that the remedy for breach of this Terms of Service as it relates to your purchase shall be replacement. You also agree that the remedy for breach of this Terms of Service as it relates to your purchase shall be to pursue dispute resolution as provided in the “governing law, severability, dispute resolution, venue and class action waiver” section below. These remedies intended to be your sole and exclusive remedies for any breach of this Terms of Service as it relates to your purchase.

Accounts

When you create an account on our Website, you guarantee that you are 18 years of age or older and that the information that you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Website.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Website or a third party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

We reserve the right to terminate your account anytime at our sole discretion. You can terminate your account by contacting us.

Comments and uploading content

By submitting a comment or uploading content onto this Website, you grant Alaeon a worldwide, non-exclusive, perpetual, royalty-free license to reproduce, publish and distribute the comment or content. When you make a comment or upload any content onto this Website, you agree that such comment or content may be viewed by other parties and it is your responsibility to ensure that the comment or content does not contain any confidential or proprietary information. You are also responsible for ensuring that your content or comment does not violate any laws, rules or regulations. We reserve the right to remove any content or comment at any time in our sole discretion.

Prohibited uses

You agree that you will use this Website in accordance with all applicable laws, rules, regulations and these Terms at all times. The following is a non-exhaustive list of prohibited uses of this Website. You agree that you will not perform any of the following prohibited uses:

  1. Impersonating or attempting to impersonate Alaeon or its employees, representatives, subsidiaries or divisions;
  2. Misrepresenting your identity or affiliation with any person or entity;
  3. Sending or attempting to send any advertising or promotional material, including but not limited to spam, junk mail, chain mail or any similar material;
  4. Engaging in any conduct that restricts or inhibits any person’s use or enjoyment of the Website, or which, as determined in our sole discretion, may harm us or the users of this Website or expose us or other users to liability;
  5. Using the Website in any manner that could disable, overburden, damage or impair the Website or interfere with another party’s use of the Website;
  6. Using any robot, spider or other similar automatic technology, process or means to access or use the Website for any purpose, including monitoring or copying any of the material on this Website;
  7. Using any manual process or means to monitor or copy any of the material on this Website or for any other unauthorized purpose;
  8. Using any device, software, means or routine that interferes with the proper working of the Website, including but not limited to viruses, trojan horses, worms, logic bombs or other such materials;
  9. Attempting to gain unauthorized access to, interfering with, damaging or disrupting any parts of the Website, the server(s) on which the Website is stored, or any server, computer or database connected to the Website;
  10. Attempting to attack or attacking the Website via a denial-of-service attack or a distributed denial-of-service attack;
  11. Otherwise attempting to interfere with the proper working of the Website;
  12. Using the Website in any way that violates any applicable federal, state or local laws, rules or regulations.

NO WARRANTY ON WEBSITE

THIS WEBSITE IS PROVIDED “AS IS,” NO WARRANTY, EXPRESS OR IMPLIED (INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, OF SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE) SHALL APPLY TO THIS WEBSITE, WHETHER ARISING BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE.

Availability, errors and inaccuracies

We assume no liability for the availability, errors or inaccuracies of the information, products or services provided on this Website. We may experience delays in updating information on this Website and in our advertising on other websites. The information, products and services found on the Website may contain errors or inaccuracies or may not be complete or current. Products or services may be incorrectly priced or unavailable. We expressly reserve the right to correct any pricing errors on our Website. The inclusion or offering of any product or service on this Website does not constitute an endorsement or recommendation of such product or service by us.

DAMAGES AND LIMITATION OF LIABILITY

IN NO EVENT SHALL ALAEON BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF, RELATING TO OR IN ANY WAY CONNECTED WITH YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE, INCLUDING BUT NOT LIMITED TO YOUR RELIANCE UPON OPINIONS OR INFORMATION APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED WEBSITES OPERATED BY THIRD PARTIES, PRODUCTS OR SERVICES OBTAINED THROUGH THIS WEBSITE, WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, CONSUMER PROTECTION STATUTES OR OTHERWISE, EVEN IF ALAEON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF, DESPITE THE LIMITATION ABOVE, ALAEON IS FOUND LIABLE FOR ANY LOSS OR DAMAGE WHICH ARISES OUT OF OR IN ANY WAY CONNECTED WITH ANY OF THE OCCURRENCES DESCRIBED ABOVE, THEN THE LIABILITY OF ALAEON WILL IN NO EVENT EXCEED THE SERVICE FEES YOU PAID TO ALAEON IN CONNECTION WITH SUCH TRANSACTION(S) ON THIS WEBSITE. THE LIMITATION OF LIABILITY REFLECTS THE ALLOCATION OF RISK BETWEEN THE PARTIES. THE LIMITATIONS SPECIFIED IN THIS SECTION WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THESE TERMS OF USE IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. THE LIMITATIONS OF LIABILITY PROVIDED IN THESE TERMS OF USE INURE TO THE BENEFIT OF ALAEON. THE AGGREGATE LIABILITY OF ALAEON ARISING OUT OF OR RELATING TO THIS WEBSITE, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE SHALL BE LIMITED TO THE AMOUNT OF FEES ACTUALLY RECEIVED BY ALAEON FROM YOU.

Links to third party websites

This Website may contain hyperlinks to websites operated by third parties and not by us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is your responsibility to take precautions to ensure that whatever links you click on or software that you download, whether from this Website or other websites or applications, is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Intellectual property and DMCA notice and procedure for intellectual property infringement claims

All contents of this Website are ©2023 Alaeon or third parties. All rights reserved. Unless specified otherwise, this Website and all content and other materials on this Website including but not limited to all logos, designs, text, graphics, pictures, information, data, software, sound files and arrangement thereof (collectively, “Content”) are the proprietary property of Alaeon and are either registered trademarks, trademarks or otherwise protected intellectual property of Alaeon or third parties in the United States and/or other countries.

If you are aware of a potential infringement of our intellectual property, please contact Coen at coen@alaeon.nl.

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Website infringes on the copyright, trademark or other intellectual property rights of any person or entity.

If you believe in good faith that the Content infringes on your intellectual property rights, you or your agent may send us a written notice of such infringement titled “Infringement of Intellectual Property Rights – DMCA.” Your notice to us must include the following information:

  1. An electronic or physical signature of the person authorized to act on behalf of the owner of the intellectual property right’s interest;
  2. A description of the work that you claim has been infringed, including the URL (i.e., web page address) of the location where the work exists or a copy of the work;
  3. Your name, email, address and telephone number; and
  4. A statement by you that you have a good faith belief that the disputed use is not authorized by the owner of the work, its agent or the law.

Please note that we will not process your complaint if it is not properly filled out or is incomplete. You may be held accountable for damages, including but not limited to costs and attorneys’ fees for any misrepresentation or bad faith claims regarding the infringement of your intellectual property rights by the Content on this Website.

You may submit your claim to us by contacting us at:

Alaeon
Coen
coen@alaeon.nl
31614998345
Ooststraat 6
3261KM Oud-Beijerland
The Netherlands

Governing law, severability, dispute resolution and venue

These Terms shall be governed and construed in accordance with the laws of the state of California, United States, without regard to its conflict of laws provisions. THESE TERMS SHALL NOT BE GOVERNED BY THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE SALE OF INTERNATIONAL GOODS, THE UNIFORM COMMERCIAL CODE, NOR INCOTERMS.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between you and us regarding our Website, and supersede and replace any prior agreements we might have had with you regarding the Website.

Any controversy or claim arising out of or relating to these Terms including but not limited to the interpretation or breach thereof shall be resolved in a court of competent jurisdiction in Alameda County, California.

YOU AND ALAEON AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION.

Changes to Terms of Service

We reserve the right to make changes to these Terms of Service at any time. We will notify you immediately of making any changes to these Terms of Service via by posting the updated terms of service to this website.

Questions

If you have any questions about our Terms of Service, please contact us at info@alaeon.nl.

Algemene voorwaarden

Laatst bijgewerkt: 29 okt 2023 11:06 AM

 

Lees deze Servicevoorwaarden (“Voorwaarden”, “Gebruiksvoorwaarden”) zorgvuldig door voordat u de website https://alaeon.nl (de “Website”) gebruikt die wordt beheerd door Alaeon, een eenmanszaak gevestigd in Oud-Beijerland, Nederland (“wij”, “we”, “onze”), aangezien deze Servicevoorwaarden belangrijke informatie bevatten over beperkingen van onze aansprakelijkheid. Uw toegang tot en gebruik van deze Website is afhankelijk van uw aanvaarding en naleving van deze Voorwaarden. Deze Voorwaarden zijn van toepassing op iedereen, inclusief maar niet beperkt tot bezoekers, gebruikers en anderen, die toegang wensen tot de Website en deze wensen te gebruiken.

 

Door de Website te bezoeken of te gebruiken, gaat u ermee akkoord gebonden te zijn aan deze Voorwaarden. Als u het niet eens bent met enig deel van de Voorwaarden, dan hebt u geen toestemming van ons om de Website te bezoeken of te gebruiken.

 

Onze aanbiedingen en prijzen

Wij bieden goederen aan op deze Website. De prijs van deze goederen staat vermeld op de Website. Deze prijs is inclusief alle toepasselijke belastingen en andere kosten.

 

Aankopen

Wanneer u een aankoop doet op de Website, maakt u gebruik van een externe betalingsverwerker, Mollie, die uw betalingsgegevens verzamelt en uw betaling verwerkt. Wij zijn niet verantwoordelijk voor het verzamelen, gebruiken, delen of beveiligen van uw factuurgegevens door Mollie. De volgende betalingsmethoden worden geaccepteerd door de externe betalingsverwerker: bankoverschrijving, MasterCard, Visa en IDEAL, Bancontact, PayPal.

Je verklaart en garandeert hierbij dat je het wettelijke recht hebt om de betaalmethode(s) te gebruiken in verband met een aankoop en dat de informatie die je aan ons en aan de externe betalingsverwerker(s) verstrekt waarheidsgetrouw, correct en volledig is.

 

Annuleringsvoorwaarden

We bieden annuleringen aan voor aankopen van goederen die op onze Website worden aangeboden. Wij bieden alleen annuleringen aan voorafgaand aan de verzending. U kunt uw bestelling annuleren door contact met ons op te nemen. Er worden geen annuleringskosten in rekening gebracht als u uw aankoop volgens bovenstaande instructies annuleert. Wij betalen u het volledige aankoopbedrag terug als u uw aankoop annuleert.

 

Wij behouden ons het recht voor om je aankoop te annuleren om welke reden dan ook, naar eigen goeddunken, met inbegrip van maar niet beperkt tot fraude, onjuistheden en het niet beschikbaar zijn van de gekochte artikelen of diensten. We zullen je niet op de hoogte stellen voordat we je aankoop annuleren.

 

We betalen je het volledige aankoopbedrag terug als we je aankoop annuleren.

 

Restitutiebeleid

Wij bieden restituties aan voor aankopen van de goederen die op onze Website worden aangeboden. Om in aanmerking te komen voor een terugbetaling, moet je je verzoek binnen 14 dagen na de aankoopdatum bij ons indienen door contact met ons op te nemen. We bieden terugbetalingen op alle aankopen van de goederen die op onze Website worden aangeboden, om welke reden dan ook.

 

Je moet de gekochte goederen naar ons terugsturen om een restitutie te ontvangen. We kunnen je geen geld teruggeven als je de goederen niet naar ons terugstuurt. U hoeft niet te betalen voor verzending, dus neem contact met ons op voor meer informatie over het retourneren van de goederen.

 

Alaeon
Ooststraat 6
3261KM Oud-Beijerland
Nederland

 

Verzendbeleid

Wanneer u onze goederen koopt, zullen wij of een derde partij deze goederen naar u verzenden. Als een derde partij wordt gebruikt voor de verzending, valt de verzending onder de servicevoorwaarden en andere toepasselijke beleidsregels van die derde partij. Neem contact met ons op om toegang te krijgen tot de identiteit en het beleid van de derde partij.

Wanneer u onze goederen koopt, worden de verzendkosten berekend en aan u gepresenteerd tijdens het afrekenen.

Wij of een derde partij zullen de goederen naar u verzenden binnen 2 dagen na de datum waarop u uw aankoop heeft gedaan.

 

GARANTIE OP AANKOPEN

WIJ BIEDEN DE VOLGENDE GARANTIES OP DE AANKOOP VAN GOEDEREN:

GOEDEREN ZULLEN VAN BEVREDIGENDE KWALITEIT ZIJN;
DE GOEDEREN KOMEN OVEREEN MET DE BESCHRIJVING.
DEZE GARANTIE IS VAN TOEPASSING GEDURENDE 30 DAGEN VANAF DE DATUM VAN AANKOOP.

BEHALVE ZOALS HIERBOVEN VERMELD, IS GEEN ENKELE ANDERE GARANTIE, UITDRUKKELIJK OF IMPLICIET (MET INBEGRIP VAN IMPLICIETE GARANTIES VAN VERKOOPBAARHEID, BEVREDIGENDE KWALITEIT OF GESCHIKTHEID VOOR EEN BEPAALD DOEL OF GEBRUIK) VAN TOEPASSING OP DE GETOONDE OF VERKOCHTE GOEDEREN OP DEZE WEBSITE, ONGEACHT OF DEZE VOORTVLOEIT UIT DE WET, HANDELSGEBRUIK, UITVOERING, HANDELSGEBRUIK OF ANDERSZINS.

 

Rechtsmiddelen

U gaat ermee akkoord dat het rechtsmiddel voor schending van deze Servicevoorwaarden met betrekking tot uw aankoop vervanging is. Je gaat er ook mee akkoord dat het rechtsmiddel in geval van schending van deze Servicevoorwaarden met betrekking tot je aankoop bestaat uit het nastreven van geschillenbeslechting zoals bepaald in het gedeelte “toepasselijk recht, scheidbaarheid, geschillenbeslechting, locatie en afstand van collectieve rechtsvorderingen” hieronder. Deze rechtsmiddelen zijn bedoeld als uw enige en exclusieve rechtsmiddelen voor een schending van deze Servicevoorwaarden met betrekking tot uw aankoop.

 

Accounts

Wanneer u een account aanmaakt op onze Website, garandeert u dat u 18 jaar of ouder bent en dat de informatie die u ons verstrekt te allen tijde juist, volledig en actueel is. Onnauwkeurige, onvolledige of verouderde informatie kan leiden tot de onmiddellijke beëindiging van uw account op de Website.

 

U bent verantwoordelijk voor het handhaven van de vertrouwelijkheid van uw account en wachtwoord, inclusief maar niet beperkt tot het beperken van de toegang tot uw computer en/of account. U gaat ermee akkoord de verantwoordelijkheid te aanvaarden voor alle activiteiten of handelingen die plaatsvinden onder uw account en/of wachtwoord, ongeacht of uw wachtwoord is ingesteld bij onze Website of bij een dienst van een derde partij. U moet ons onmiddellijk op de hoogte stellen zodra u zich bewust wordt van een inbreuk op de beveiliging of onbevoegd gebruik van uw account.

 

Wij behouden ons het recht voor om uw account op elk moment naar eigen goeddunken te beëindigen. U kunt uw account beëindigen door contact met ons op te nemen.

 

Commentaar en uploaden van content

Door een opmerking in te dienen of inhoud te uploaden naar deze Website, verleent u Alaeon een wereldwijde, niet-exclusieve, eeuwigdurende, royaltyvrije licentie om de opmerking of inhoud te reproduceren, publiceren en distribueren. Wanneer u een opmerking maakt of inhoud uploadt naar deze Website, stemt u ermee in dat deze opmerking of inhoud kan worden bekeken door andere partijen en dat het uw verantwoordelijkheid is om ervoor te zorgen dat de opmerking of inhoud geen vertrouwelijke of bedrijfseigen informatie bevat. U bent er ook verantwoordelijk voor dat uw inhoud of opmerking niet in strijd is met wetten, regels of voorschriften. We behouden ons het recht voor om inhoud of opmerkingen op elk gewenst moment naar eigen goeddunken te verwijderen.